Client Journey · Diagnostic

Grade your client journey.

Mark each step as automated, manual, or missing. See where the path breaks between first interest, booking, reminders, follow‑up, and the next step.

7 steps 21 picks Live grade No email required

Already know the journey is messy? Start the Setup Check.

Client Journey · Diagnostic Open · 7 steps

Mark each step. Automated scores highest. Manual and missing steps show where the path needs repair.

01

Someone finds your page

Funnel

They land on your site. Is there a clear next step visible? A form, a button, a way to reach you.

02

They fill out your form or send a message

Funnel

They took the action. Do they get an instant reply that confirms you received it.

03

They book a time with you

Follow-up

Can they self-book online, or do they wait while you propose times manually.

04

They get reminded before the appointment

Follow-up

A day before, an hour before. Does something nudge them so they actually show up.

05

If they do not show up

Follow-up

They missed it. Does your system reach out to reschedule, or do they just disappear.

06

You can see where every inquiry stands

Systems

Pipeline, tracker, dashboard. Can you open one screen and know who is at what stage.

07

After the session, they hear from you again

Follow-up

Thank-you, next steps, review request. Anything that keeps the relationship going after the first appointment.

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Result · Client journey 7 steps · 5 tiers

What is slipping
7 / 7 · all clear

Your client path runs cleanly.

Every step is automated. If you want a second pair of eyes, the Setup Check is free.

A clean client path is built one step at a time. Each automated step protects the ones around it.

Next step Send the page, form, booking path, and follow‑up pieces through the Setup Check.
Fix the path
Want the client path cleaned up?

Send the page, form, booking path, reminders, and follow‑up pieces. We'll reply with the first fix and the offer that fits.

Start with a Setup Check